jpn168 Privacy Policy

Last Updated: January 1, 2026  |  Effective Date: January 1, 2026

1. Introduction

jpn168 ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our online betting and casino platform at jpn168.cam and any associated mobile applications or services (collectively, the "Platform").

By creating an account on jpn168, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you must not use the Platform.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement between you and jpn168.

2. Data Controller

For the purposes of data protection law, jpn168 is the data controller responsible for your personal information collected through the Platform. This means we determine the purposes and means of processing your personal data.

If you have any questions about how we handle your data or wish to exercise any of your privacy rights, please contact us using the details provided in the Contact Information section below.

3. Information We Collect

jpn168 collects several types of personal information to provide you with our services, comply with legal obligations, and improve your user experience. The categories of information we collect include:

3.1 Information You Provide Directly

When you register an account, make a deposit, request a withdrawal, or contact customer support, you provide us with information including:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification number (e.g., Indonesian National Identity Card / KTP number).
• Contact Information: Email address, phone number, residential address, and postal code.
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction history.
• Verification Documents: Copies of government-issued photo ID (KTP, passport, driver's license), proof of address documents (utility bills, bank statements), and selfie photographs for identity verification (KYC).
• Account Credentials: Username, password (stored in encrypted form), and security questions.
• Communication Content: Messages sent to customer support via live chat, email, or other communication channels.

3.2 Information Collected Automatically

When you use the jpn168 Platform, we automatically collect certain technical and behavioral information, including:

• Device Information: Device type (desktop, mobile, tablet), operating system, browser type and version, screen resolution, device identifiers.
• Connection Information: IP address, internet service provider, geographic location (country, region, city), time zone setting.
• Usage Information: Pages visited, features used, time spent on the Platform, referring/exit pages, clickstream data, game play history, betting patterns, and session duration.
• Transaction Information: Deposit amounts, withdrawal amounts, bonus claims, wagering activity, bet slip details (sport, market, odds, stake, outcome), and game session logs.

3.3 Information from Third-Party Sources

In certain circumstances, we may receive information about you from third-party sources, including:

• Payment Providers: Transaction confirmation data from banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Identity Verification Services: Age verification and identity authentication data from third-party KYC service providers.
• Fraud Prevention Services: Risk scores, device fingerprints, and fraud indicators from anti-fraud and security vendors.
• Game Providers: Game session data, betting behavior, and outcome information from third-party game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe).

4. How We Use Your Information

jpn168 uses the personal information we collect for the following purposes:

4.1 Service Delivery

• Create and manage your jpn168 account.
• Process deposits, withdrawals, and other financial transactions in Indonesian Rupiah (Rp).
• Provide access to sports betting, live casino, slot games, togel (Toto Gelap, Indonesia's traditional numbers lottery), and other gaming products.
• Calculate and credit winnings, bonuses, cashback, and loyalty rewards.
• Settle bets according to official results and game outcomes.
• Provide customer support via live chat, email, and phone (24/7, in English and Bahasa Indonesia).

4.2 Compliance and Security

• Verify your identity and age to ensure compliance with our 21+ policy.
• Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
• Detect, prevent, and investigate fraud, bonus abuse, collusion, and other prohibited activities.
• Enforce our Terms & Conditions and protect the integrity of the Platform.
• Respond to legal requests, court orders, and regulatory inquiries.
• Maintain transaction records and audit logs as required by licensing authorities.

4.3 Marketing and Communication

• Send promotional offers, bonus notifications, and tournament announcements via email, SMS, and in-platform notifications (subject to your marketing preferences).
• Personalize content, game recommendations, and odds displays based on your betting history and preferences.
• Conduct player satisfaction surveys and solicit feedback to improve our services.
• Inform you of significant changes to our Terms, Privacy Policy, or platform features.

4.4 Platform Improvement

• Analyze user behavior to improve website navigation, game lobby design, and mobile app performance.
• Conduct A/B testing on new features, layout changes, and promotional campaigns.
• Monitor platform stability, uptime, and load times to optimize technical performance.
• Develop new products, markets, and features based on player demand and usage patterns.

4.5 Responsible Gaming

• Monitor betting patterns for signs of problem gambling behavior.
• Enforce deposit limits, loss limits, session timers, and self-exclusion requests as configured in your account settings.
• Provide reality-check reminders and links to responsible gaming resources.
• Facilitate voluntary account closure and exclusion periods when requested.

5. Legal Basis for Processing

jpn168 processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the services you requested when you registered an account).
• Legal Obligation: Processing is required to comply with applicable laws, including KYC, AML, tax reporting, and licensing requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, service improvement, and direct marketing (where permitted by law and subject to your opt-out rights).
• Consent: Where required by law, we obtain your explicit consent before processing certain types of data (e.g., marketing communications, optional cookies).

6. Data Sharing and Third Parties

jpn168 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data with the following categories of recipients for the purposes described in this Privacy Policy:

6.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals.
• Identity Verification Providers: KYC and age verification services to authenticate your identity and confirm you are at least 21 years old.
• Game Providers: Third-party game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe) that supply casino games, slots, and live dealer tables.
• Fraud Prevention Services: Anti-fraud and security vendors that provide device fingerprinting, IP reputation scoring, and transaction monitoring.
• Customer Support Tools: Live chat software providers, email service providers, and CRM platforms used to deliver customer support.
• Analytics Services: Web analytics and business intelligence tools to analyze platform usage and performance.

All service providers are contractually obligated to protect your data, use it only for the purposes we specify, and comply with applicable data protection laws.

6.2 Legal and Regulatory Authorities

We may disclose your personal information to law enforcement agencies, regulatory bodies, courts, or other government authorities if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, or regulatory request.
• Protect the rights, property, or safety of jpn168, our users, or the public.
• Investigate or prevent fraud, money laundering, or other illegal activity.
• Enforce our Terms & Conditions or other agreements.

6.3 Business Transfers

In the event that jpn168 is involved in a merger, acquisition, restructuring, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction. You will be notified via email and/or a prominent notice on the Platform of any such change in ownership or control of your data.

7. International Data Transfers

jpn168 operates internationally and may transfer your personal data to servers located outside of Indonesia, including to jurisdictions that may not provide the same level of data protection as Indonesian law. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by relevant data protection authorities.
• Data processing agreements with service providers that include data protection obligations.
• Ensuring that data recipients are certified under recognized international data protection frameworks.

By using jpn168, you consent to the transfer of your data to countries outside of Indonesia for the purposes described in this Privacy Policy.

8. Data Security Measures

jpn168 implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Sockets Layer) technology. Sensitive data at rest (e.g., passwords, financial information) is also encrypted.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis. All employees with data access undergo background checks and sign confidentiality agreements.
• Two-Factor Authentication (2FA): Players can enable 2FA to add an extra layer of security to their accounts.
• Firewall Protection: Our servers are protected by enterprise-grade firewalls and intrusion detection systems.
• Regular Security Audits: We conduct regular security assessments, vulnerability scans, and penetration tests to identify and address potential weaknesses.
• Secure Data Centers: Player data is stored in secure, access-controlled data centers with 24/7 monitoring, redundant power supplies, and environmental controls.
• Incident Response Plan: We maintain a documented incident response plan to detect, contain, and respond to data breaches or security incidents.

While we take all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately if you suspect unauthorized access to your account.

9. Data Retention

jpn168 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Data: Retained for the duration of your active account and for seven (7) years after account closure to comply with financial record-keeping and AML regulations.
• Transaction Records: Retained for a minimum of seven (7) years after the transaction date as required by tax and financial regulations.
• KYC Documents: Retained for seven (7) years after account closure or the last transaction, whichever is later.
• Marketing Communications: Retained until you withdraw consent or opt out of marketing communications.
• Support Correspondence: Retained for three (3) years after the last interaction for quality assurance and dispute resolution purposes.
• Usage Logs: Anonymized and aggregated usage data may be retained indefinitely for statistical analysis and platform improvement.

After the applicable retention period expires, we will securely delete or anonymize your personal data so that it can no longer be associated with you.

10. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

10.1 Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.

10.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your jpn168 account settings.

10.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent. However, we may be legally required to retain certain information (e.g., transaction records for AML compliance).

10.4 Right to Restrict Processing

You have the right to request that we temporarily restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

10.5 Right to Data Portability

You have the right to receive your personal data in a portable format and transmit it to another service provider where technically feasible.

10.6 Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. You can opt out of marketing communications at any time by adjusting your account preferences or clicking "unsubscribe" in any promotional email.

10.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

10.8 How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond to your request within 30 days. To protect your privacy, we may request verification of your identity before processing your request.

11. Cookies and Tracking Technologies

jpn168 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

11.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly. These cookies enable core features such as account login, bet placement, and secure payment processing. You cannot opt out of essential cookies.
• Performance Cookies: Collect anonymous information about how visitors use the Platform, such as which pages are most frequently visited. We use this data to improve site performance and user experience.
• Functionality Cookies: Remember your preferences (e.g., language selection, odds format, time zone) to provide a more personalized experience.
• Targeting/Advertising Cookies: Track your browsing habits to deliver relevant promotional offers and ads. These cookies may also be used to limit the number of times you see an advertisement.

11.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. However, disabling cookies may affect the functionality of the Platform and prevent you from using certain features.

12. Children's Privacy

jpn168 is intended solely for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. If you are under 21, you must not use the Platform or provide any personal information to us.

If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that information from our systems. If you believe we have collected information from a minor, please contact us immediately at [email protected].

13. Changes to This Privacy Policy

jpn168 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Any changes will be effective immediately upon posting the updated Privacy Policy on the Platform.

We will notify you of significant changes via email or through a prominent notice on the Platform. Your continued use of jpn168 after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

We recommend that you review this Privacy Policy periodically to stay informed about how we protect your data. The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

• Email: [email protected] (subject line: "Privacy Inquiry")
• Live Chat: Available 24/7 via the chat icon on the jpn168 website
• Support Hours: 24/7, covering all Indonesian time zones (WIB, WITA, WIT)
• Response Time: We aim to respond to all privacy inquiries within 72 hours

All data protection communications are handled in English and Bahasa Indonesia by trained privacy specialists.